Internet Security Policy
We recognise and respect your need for privacy and security as you visit our site. When you visit our site to view any page or read product information, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about visitors to our site, we do use standard software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people use our site and which pages and features are most popular.
The only information we normally collect and store is:
- The name of your Internet service provider
- The web site that referred you to us (if any)
- The date and time the pages were accessed
- The page or pages you requested
In order for us to process your order we collect personally identifiable information relating to you. We will only use this information for the purpose for which you provide it to us, including, replying to enquiries, handling orders, delivering items and processing payments, promotional offers, informing you of new products or services, updating our records and preventing or detecting fraud or abuses of our web site.
We do not pass on personal details of our customers to third parties unless they are supporting us in the fulfilment of your order. They have access to personal information needed to perform their functions, such as delivery, but may not use it for other purposes.
There are instances where you may elect to provide us with personal information. If you fill out our feedback or request form or send us email, you are transmitting the information that appears to you in the form or the message. This will typically include information like your name, mailing address, email address, the kind of request you are making, and any other information necessary to fulfil your request.
You never transmit personally identifying information that you do not enter yourself. And this is always your option; this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organisation.
Fraud or credit risk
Where necessary to prevent fraud or reduce credit risk we may exchange your personal information with authorised bodies.
We hope you find our website useful and informative and are always willing to answer questions and receive suggestions. If you have either, please email [email protected]